Privacy Policy

Pivotal Career Solutions Pte. Ltd. is the owner of https://pivotalsg.com/ and all of its subdomains or subpages (the "Website"). Pivotal Career Solutions Pte. Ltd. provides services and resources pertaining to career development and the services provided shall be known as the "Services". The words "we", "us" and "our" shall refer to Pivotal Career Solutions Pte. Ltd.

This privacy policy (the "Policy") is between Pivotal Career Solutions Pte. Ltd. and you as user of the Website and Services.

By logging in accessing the Website and using the Services, you are deemed to have read, understood and accepted the terms and conditions of this Policy and the Terms of Use at T&C as amended from time to time. Unless otherwise defined in this Policy, capitalised terms used in this Policy shall have the respective meaning set out in the Terms of Use.

  1. Introduction
    1. We take your privacy very seriously and are committed to protecting your privacy and providing you with means to safely use the Website and our Services.
    2. We use cookies on our website to improve your experience when using the Website and to improve the efficacy of our Services. Users of the Website are advised that if they wish to deny the use and saving of cookies from this Website onto their computers and/or other electronic devices, they should take the necessary steps within their internet browsers’ security settings to block all cookies from this Website.
    3. Our website incorporates privacy controls which affect how we will process your personal data. To safeguard your personal data, all electronic storage and transmission of personal data is secured with appropriate security technologies.
  2. Data Collected
    1. This Policy sets out how we collect, use and protect Personal Data (as defined below) which you have provided to us through the Website and Services.
      "Personal Data" refers to personally identifiable information about you including your name, phone number, email address and contact details, and other personal information incidental to your interaction with the Services.
    2. You shall be deemed to have consented to the collection and retention by Pivotal Career Solutions Pte. Ltd. of your curriculum vitae and employment history in addition to any Personal Data collected ("Additional Personal Data") through your use of the Website.
    3. We collect other information directly from you ("Data") through any other data and information you provide us with by whatever means of communication.
    4. All Personal Data, Additional Personal Data and Data collected from you shall be done in accordance with this Policy (collectively referred to as "Collected Data").
      In accessing the Website and using the Services, you have consented for us to collect such Collected Data, in order for us to provide the Services to you effectively.
    5. We may process information contained in any enquiry you submit to us regarding services ("enquiry data"). The enquiry data may be processed for the purposes of communication services to you. The legal basis for this processing is consent.
  3. Retention, Use and Storage of Collected Data
    We require the Collected Data to provide you with the best possible service and experience when using our Services and the Website. The Collected Data may be used by us for the following reasons, including with limitation:
    1. to operate the Services and provide the Services to you;
    2. to enable us to contact you;
    3. to improve the content and quality of our Services; and
    4. for our internal account handling, business and administrative purposes.
      We store the Collected Data in a combination of secure computer storage facilities and other records. To safeguard the Collected Data, all electronic storage and transmission of personally identifiable information are secured with appropriate security technologies. We will also take reasonable steps to securely destroy or permanently de-identify your personally identifiable information when we no longer need it.
  4. Changes to this Privacy Policy
    Pivotal Career Solutions may revise this Policy from time to time and at our sole discretion. Visitors are encouraged to frequently check this page for any changes to the Policy. By continuing with the use of this Website and the Services after any changes, shall imply that you are aware of the changes in this Policy and shall constitute your deemed acceptance of such changes.
  5. Rights
    We have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
    Your principal rights under data protection law are:
    (a) the right to access;
    (b) the right to rectification;
    (c) the right to erasure;
    (d) the right to restrict processing;
    (e) the right to object to processing;
    (f) the right to data portability;
    (g) the right to complain to a supervisory authority; and
    (h) the right to withdraw consent.
    1. You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data. Providing the rights and freedoms of others are not affected, we will supply to you a copy of your personal data.
    2. You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.
    3. In some circumstances you have the right to the erasure of your personal data without undue delay. Those circumstances include: you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise or defence of legal claims.
    4. In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defence of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
    5. You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
    6. NO TITLE
      1. You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.
      2. You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation, unless the processing is necessary for the performance of a task carried out for reasons of public interest.
      3. To the extent that the legal basis for our processing of your personal data is:
        1. consent; or
        2. that the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract,
          and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.
    7. If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.
    8. To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
      You may exercise any of your rights in relation to your personal data by emailing us OR contacting us.
  6. About cookies
    1. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
    2. Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
    3. Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
  7. Cookies that we use
    We use cookies for the following purposes:
    (a) Authentication - Used to identify you when you visit our website and as you navigate our website
    (b) Status - Help us to determine if you are logged into our website
    (c) Security - we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally
    (d) Analysis - To help us to analyse the use and performance of our website and services
    (e) cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally
  8. Cookies used by our service providers
    1. Our service providers use cookies and those cookies may be stored on your computer when you visit our website.
    2. We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google's privacy policy is available at: https://www.google.com/policies/privacy/.
  9. Our details
    This website is owned and operated by Pivotal Career Solutions Pte. Ltd.For more information about the Policy or to advise us if you think your personal information is inaccurate, incomplete or out of date, or for enquiry / feedback matters, please contact:Pivotal Career Solutions Pte. Ltd.
    3 Church Street Samsung Hub #17-04 Singapore 049483.
    Tel: 6818 4324
    Email: careers@pivotalsg.com